The International Concussion Organization (ICO) cares about your privacy. When you visit the ICO web site, the information you provide to us will be handled according to the standards outlined below.
Information Collection and Use
If you purchase a service from us or make a donation to us, we request certain personally identifiable information from you during the process. You must provide contact information (such as name, phone number, and address) and billing information (such as a credit card number and expiration date) in order to complete a transaction.
We may occasionally offer users the opportunity to participate in surveys on our web site.
If we have your e-mail address, we may also send you survey invitations by e-mail. We may have your e-mail address if:
You have made a transaction on our web site and provided your e-mail address during the transaction process. We have received your e-mail address by any other means. If you choose to participate in a survey, we may request certain personally identifiable information from you. This information may include contact information (such as name, e-mail address, phone number, and shipping address) and optional demographic information (such as your age and gender).
Participation in these surveys is completely voluntary and you therefore have a choice whether or not to disclose this information. We may use this information to administer the survey (e.g., award prizes, or update participant’s profiles). We may also use this information to improve the web site experience for our Supporters, to improve our product or service offerings, or for other internal business uses.
We may use third party service providers to conduct these surveys. These companies are prohibited from using our users’ personally identifiable information for any other purpose. These third parties are bound by contract to ICO to use adequate security measures to protect your personal information.
Non Personally Identifiable Information We Collect
We use both session ID cookies and persistent cookies. We use session cookies to make it easier for you to navigate our web sites. A session ID cookie expires when you close your browser. A persistent cookie remains on your hard drive for an extended period of time. You can remove persistent cookies by following directions provided in your Internet browser’s “help” file.
We set a persistent cookie to store certain information, including your account number, so you don’t have to enter it each time you want to log-in to your ICO account. Persistent cookies also enable us to track and target the interests of our users to enhance their experience on our site as well as provide more relevant content in our e-mails. ICO has agreed to allow a select group of marketing platforms to place persistent cookies in our web sites and ICO emails. In addition to use on our web sites, these cookies may be used for targeted online advertising by both ICO and third party merchants on third party websites. These cookies do not enable a marketing platform to collect personally identifiable information.
To opt-out from our marketing platform’s persistent cookies click here. (please note that if you delete your cookies or switch to a different browser you will have to repeat this procedure). Use of the cookies by the marketing platforms is subject to their privacy policies.
If you reject cookies, you may still use our site, but your ability to use some areas of our site will be limited and we may not be able to provide you with the most convenient experience.
Post Purchase E-mail Communication
When you purchase a service or make a donation to us and you provide your e-mail address during the transaction process, we may send you service-related emails, including, without limitation, emails that (a) confirm the details of your transaction, (b) describe service-related information in connection with your transaction, or (c) request feedback on our services and/or your specific experiences.
E-mail Promotions, Offers, and Updates
As an ICO supporter, you may receive ICO e-mail communications, which may include program news and information. During enrollment, the default option is to receive ICO e-mail communications. If you are not interested in receiving these messages, the boxes should be unchecked prior to submitting the enrollment form.
When you purchase our services or contribute to the ICO, we will send you service-related announcements that may affect reservations you have made or your ability to use the services we offer. You may not opt-out of these communications, which are informational in nature.
We like to hear from our Supporters and encourage you to e-mail us your comments, questions or other feedback. By submitting such information along with your e-mail address, you consent to receiving e-mail from us in response to your feedback or question.
Supplementation of Information
We may on occasion supplement the personally identifying information you submit to us with information from third party sources.
We use a third party to verify your address in order to ensure we maintain the accuracy of our database.
Enhancement of Profile Information
We also obtain data from third parties to supplement our existing user database to better target our advertising and to provide pertinent offers in which we think you might be interested. To enhance our Customer profiles, we tie this information to the personally identifiable information they have provided to us.
Information Sharing & Disclosure
Company – Agents
Product and Service Suppliers
Third party service and product suppliers may fulfill your travel reservation or product purchases. We do not share your e-mail address with these suppliers unless they need it in connection with transactions you have made on internationalconcussion.org.
We do not limit our suppliers’ use or disclosure of personally identifiable information that you may supply to them. Therefore, we encourage you to review the privacy policies of any supplier whose products you purchase through internationalconcussion.org. These suppliers also may contact you as necessary to obtain additional information about you for your ICO transaction.
We may also share information that we collect in the aggregate with third parties, including, without limitation, our marketing partners.
We reserve the right to disclose your personally identifiable information as required by law if we believe that disclosure is necessary to protect our rights, for fraud detection or prevention, and/or to comply with a judicial proceeding, court order or other legal processes.
In the event ICO goes through a business transition, such as a merger, acquisition by another company, or sale (including transfers made as part of insolvency or bankruptcy proceedings or any other change in corporate control) of all or a portion of its assets, your personally identifiable information may be among the assets transferred or shared.
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